Effective Date: June 1, 2026
Welcome to Goldship. These Terms & Conditions govern your access to and use of the Goldship website, mobile applications, and all related services, features, products, and content (collectively referred to as the “Platform”).
By accessing, registering, browsing, purchasing, selling, advertising, or otherwise using Goldship, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these Terms, please refrain from using the Platform.
Goldship is an innovative e-commerce marketplace and logistics platform that connects customers, vendors, businesses, advertisers, and delivery partners through a unified digital ecosystem.
Our services include:
Goldship reserves the right to modify, suspend, or discontinue any service at any time without prior notice.
To use Goldship, you must:
Goldship may refuse service or terminate accounts that fail to meet these requirements.
To access certain services, users may be required to create an account.
You agree to:
Goldship shall not be liable for losses resulting from unauthorized account access due to user negligence.
When placing an order through Goldship:
Goldship reserves the right to:
An order confirmation does not guarantee acceptance until payment verification and order processing have been completed.
All prices displayed on Goldship are quoted in Kenyan Shillings (KES) unless otherwise stated.
Customers are responsible for:
Goldship accepts approved payment methods including:
Prices may be changed without prior notice.
Goldship coordinates deliveries through its logistics network and delivery partners.
While we strive for timely deliveries, estimated delivery times may be affected by:
Goldship shall not be held liable for delays arising from circumstances beyond reasonable control.
Returns and refunds are subject to the Goldship Return Policy.
Customers may qualify for returns where:
Return requests must comply with the timelines and procedures outlined in our Return Policy.
Vendors using Goldship agree to:
Goldship reserves the right to suspend, restrict, or remove vendor accounts that violate platform policies.
Goldship offers businesses opportunities to advertise through:
Advertisers are responsible for ensuring that all submitted content:
Goldship reserves the right to reject or remove advertising content without notice.
Users shall not:
Violation of these provisions may result in immediate account suspension or termination.
All content available on Goldship, including but not limited to:
remains the property of Goldship or its licensors and is protected by applicable intellectual property laws.
Unauthorized use, reproduction, or distribution is strictly prohibited.
Users who submit reviews, ratings, comments, photographs, or other content grant Goldship a non-exclusive, worldwide, royalty-free license to use, display, reproduce, and distribute such content for operational and promotional purposes.
Users remain responsible for the content they submit.
Goldship reserves the right to remove content deemed inappropriate, unlawful, or harmful.
Your use of Goldship is also governed by our Privacy Policy.
By using the Platform, you consent to the collection, storage, processing, and use of your information in accordance with our Privacy Policy and applicable data protection laws.
To the fullest extent permitted by law, Goldship shall not be liable for:
The Platform is provided on an "as available" and "as is" basis without warranties of uninterrupted or error-free operation.
You agree to indemnify and hold harmless Goldship, its affiliates, employees, directors, partners, and service providers from any claims, damages, liabilities, expenses, or losses arising from:
Goldship may suspend, restrict, or terminate any account where:
Termination may occur without prior notice.
The Platform may contain links to third-party websites, payment providers, logistics services, or other external resources.
Goldship does not control and is not responsible for the content, practices, or services of third parties.
Users access such services at their own discretion and risk.
Goldship shall not be responsible for delays, interruptions, or failures resulting from events beyond reasonable control, including:
Goldship reserves the right to modify these Terms & Conditions at any time.
Updated versions will be published on the Platform, and continued use of Goldship following such updates constitutes acceptance of the revised Terms.
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Republic of Kenya.
Any dispute arising from the use of the Platform shall be subject to the exclusive jurisdiction of the courts of Kenya.
